Privacy Policy

Effective Date: 03/07/2025

At Perth Couriers (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (https://perthcourierservices.com.au/) or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Purchase history
  • IP address and browser information
  • Any other information you provide via our contact forms, support channels, or surveys

2. How We Collect It

We gather your data through:

  • Online bookings and quote requests
  • Website forms and contact submissions
  • Phone or email interactions
  • Tracking tools and analytics for website usage

3. Why We Use It

We use your information to:

  • Schedule and complete courier bookings
  • Communicate about your delivery or inquiry
  • Improve our website and customer experience
  • Send service updates or promotions (only if you subscribe)
  • Meet legal or compliance obligations

4. Who We Share It With

We don’t sell or rent your info. We only share it with:

  • Payment providers (to process transactions)
  • Delivery drivers and logistics partners
  • IT and website service providers
  • Analytics and digital marketing tools (e.g., Google, Meta)

Every third party we work with is expected to handle your data securely and lawfully.

5. Cookies & Tracking

We use cookies to:

  • Understand how you use our site
  • Enhance your browsing experience
  • Monitor traffic and troubleshoot issues

You can control cookie settings in your browser.

6. Data Security

We use a mix of technical and procedural safeguards to protect your data. While no system is ever 100% secure, we actively monitor and maintain security protocols.

7. Your Rights

Under the APPs, you may:

  • Request access to your personal information
  • Ask us to correct or update your details
  • Withdraw consent or opt out of communications

To do this, simply contact us using the details below.

8. Marketing Communications

You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us.

9. Third-Party Links

Our website may link to other websites or services. We’re not responsible for how those sites handle your info. Always check their privacy policies before sharing any personal data.

10. Changes to This Policy

We may update this policy occasionally. When we do, we’ll post the latest version here and update the “Effective Date” at the top. We recommend checking in from time to time.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Perth Couriers

Email: info@perthcouriers.net.au

Phone: 1800 043 145

Website: https://perthcourierservices.com.au/